Refund Policy

Effective date: June 1, 2026

This Refund Policy applies to paid online courses and digital training products purchased through GVIT Academy. Free courses are not subject to this Policy.

1. 14-Day Satisfaction Guarantee

If a paid course does not meet your expectations, you may request a full refund within 14 days of purchase, provided you have not completed more than 25% of the course content and have not been issued a certificate of completion.

2. How to Request a Refund

Email [email protected] from the address associated with your account, including your order reference and the reason for the request. We aim to respond within 5 business days.

3. How Refunds Are Issued

Approved refunds are returned to the original payment method through our payment provider. Depending on the provider and your bank, it may take several business days for the funds to appear.

4. Exceptions

• Courses where more than 25% of the content has been accessed, or a certificate has been issued;
• Requests made after the 14-day window;
• Bundles or memberships may have specific terms shown at purchase;
• Services other than online courses (e.g., managed IT engagements) are governed by their own agreements, not this Policy.

5. Pricing & Currency

All prices and refunds are in the currency shown at checkout. Where taxes applied to your purchase, applicable taxes are included in eligible refunds as required by law.

6. Changes

We may update this Policy; the version in effect at the time of your purchase applies to that purchase.

7. Contact

For billing or refund questions, email [email protected].